Troubleshooting

Start with the basics

Most RestoreBase setup failures come from three things: the wrong bot token, the wrong redirect URI, or the bot not being invited into the right server.

Common Issues

Work through these checks:

make sure the bot was invited to the correct server
confirm the token saved on /custom-bots is valid
confirm the bot and application belong to the same Discord app
refresh /servers so RestoreBase can re-sync managed guilds
if it still does not appear, contact support with the guild ID and bot ID

Common Issues

The Server Does Not Show Up On `/servers`

Discord OAuth Callback Fails

Verification Completes But The Member Does Not Appear On `/members`

The Dashboard Says Workspace Storage Is Unavailable

Restore Actions Fail

Commands Do Not Appear In Discord

Billing Says It Is Not Configured

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